With over 30 years of combined experience in consumer software and online customer acquisition, Inbound Call Experts (ICE) consists an all-star team dedicated to ensuring that it’s clients are monetizing their online traffic and getting the highest return on their marketing spend.

The founding partners of ICE first engaged in online marketing in 2002 when they helped launch a security software product into an already established 15 year old industry. They were brought on as executives to run the sales and marketing for a self funded software company whose mission was to have a positive return on every dollar spent in marketing.  Ten years later, the company evolved into an extremely strong consumer brand that supported tens of millions of users. Although their online sales were always strong, one of the key growth drivers of their business was when an inbound sales team drove new revenue through premium technical support services. This revenue was significant for their business and opened their eyes to a whole new world.

ICE takes the old school approach of taking inbound phone calls with a target market of customers being those that have PC and MAC related issues.   ICE’s sales professionals are located in the United States and all of our representatives have experience in phone sales as a first priority, but all have an above average knowledge of computers and the Internet. It’s not an easy task to find this combination, but it’s on us to find and retain this talent – not on our clients.

We offer our partners the ability to have their own inbound sales center capabilities without the risk or the cost of building out a world-class team.   We consitently monetize our client’s inbound traffic through phone sales and we work hard to make sure they never lose a sales opportunity again.